Privacy policy

Tough Job helps you organize job opportunities, practice interviews, and get AI career coaching. Glenn Kohner operates the app. Questions: glenn.kohner@toughcustomer.ai.

Your choice about AI

Before you use AI features, we ask permission to share relevant information with Tough Job and OpenAI. You can decline and organize job records manually. You can withdraw permission in Settings.

What is processed

• Voice sessions: microphone audio, conversation text, and relevant job context are processed by OpenAI to produce spoken coaching. Reviewing an interview also sends its transcript and scorecard.
• Contact extraction: screenshot text is recognized on your device. Only text you choose to send is used for AI extraction. Original screenshots are not uploaded by Tough Job.
• Interview feedback: job requirements, your answers, and the rubric are sent for scoring. Scores are practice feedback, not hiring predictions.
• Account and purchases: a private account identifier, Apple transaction identifiers, credit balances, and session usage are stored on Google Cloud. We do not receive your payment card details.
• Jobs saved by the voice coach are stored with server session records so they can be delivered to your iPhone. We keep technical service logs for operations and security; these may include IP addresses and request metadata. We do not intentionally log conversation content.

Local and server storage

Jobs, contacts, imported screenshot text, and transcripts are saved in protected storage on your iPhone. They may be included in your device backup. Tough Job does not provide transcript cloud sync. Credit and purchase records, session usage, and voice-created jobs remain on our service until account deletion, subject to transaction and security retention below.

Service providers

OpenAI processes AI inputs and outputs. Google Cloud hosts our service and data. Apple processes in-app purchases. Their own privacy policies and applicable service retention terms also apply. We do not sell your data, use it for advertising, or track you across other companies’ apps. AI processing may occur outside your country.

Deletion and recovery

In Settings, you can delete local records or delete your credit account and all local records. Account deletion removes server session content and ends access to unused credits. We retain limited pseudonymous purchase records and a deleted-account marker to prevent transaction replay and trial abuse and meet accounting obligations. Apple's records and provider security logs are not erased by app deletion. If deletion fails, retry or contact support. Do not email your recovery code; anyone with it can use your credit balance.

Information about other people

Import only professional contact information you have permission to use. Synthetic interviewer voices are selected by you and do not imitate the contact's real voice. The app does not infer gender from screenshots.

Changes and contact

We update this page when our practices change and request renewed permission when needed for materially different AI sharing. For privacy requests or questions, contact glenn.kohner@toughcustomer.ai.